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Business IT Incompetents Hall Of Shame



To understand and appreciate the Business IT Incompetents Hall Of Shame (ITIHOS) be sure to read the Principles of IT Incompetence, right up to The IT Incompetents Hall Of Shame (ITIHOS).

Alphabetical by last name or search for name or organization. Because of overlap, between government and business with its revolving door for example, some IT incompetents are listed in more than one ITIHOS, although they have only one entry.


Proofpoint, FCC, fake, SVP IT, Yahoo, Lyn Campbell.

Campbell, Lyn



Proofpoint Senior Vice President (SVP) for Global Operations and Information Technology (IT), Dec 2018 - present. Proofpoint Corporate Vice President for Global Operations, May 2014 - present. IT incompetent Proofpoint provides cybersecurity services, particularly for email, to the U.S. Government, particularly the IT incompetent Federal Communications Commission (FCC). Yahoo! Production Engineering Leader, Jun 2007 - May 2014. Yahoo! Senior Director Home Page & Verticals Production Engineering, Oct 2011 - Apr 2014.


USPS, fake, CISO, Gregory Crabb.

Crabb, Gregory



U.S. Postal Service (USPS) post data breach and data breach Chief Information Security Officer (CISO), May 2015 - present. The USPS also considers itself a business, e.g. its website is usps.com not usps.gov.

No IT education. Only a BA in accounting.

$198,790 is Crabb's most recent annual salary as of May 2019 according to my FOIA request to USPS. ...


CTU-Accenture-GSA fake CISO Nicole Dean.

Dean, Nicole



Accenture Chief Information Security Officer (CISO), Jun 2017 - present. IT incompetent Accenture is a leading provider of IT services to the U.S. Government, particularly the IT incompetent General Services Administration (GSA).

Fake IT education. Only a 1-year(!) MSM (Master of Science in Management) in information systems security from Colorado Technical University (CTU; nothing to do with the State of Colorado; named only to deceive), a notorious for-profit college that is considered fraudulent by the U.S. Government and 48 states, who sued CTU for $500 million for deception about the value of its education, which is essentially worthless (to employers who were even a little knowledgeable). No other college so essentially Dean didn't even go to college. Much like the CIA's CIO John Edwards getting his only college education from the shuttered student-loan-scam ITT Technical Institute.


ITT-Accenture-CIA fake CIO John Edwards.

Edwards, John



Central Intelligence Agency (CIA) Chief Information Officer (CIO), Feb 2016 - present. Previously worked for IT incompetent Accenture.

Fake IT education. Only a 2-year(!) BASc in Electrical and Electronics Engineering from ITT Technical Institute (nothing to do with ITT the telecom company), a notorious for-profit college that was shut down by the U.S. Government for being a student loan scam, providing little educational value and worthless degrees (to employers who were even a little knowledgeable). No other college so essentially Edwards didn't even go to college.


GoDaddy, fake, CIO, Swedish, Arne Josefsberg.

Josefsberg, Arne



GoDaddy Chief Information Officer (CIO), Chief Infrastructure Officer, Executive Vice President, Nov 2017 - present. GoDaddy CIO, Chief Technology Officer, Jan 2016 - present. GoDaddy CIO, Chief Infrastructure Officer, Executive Vice President, Jan 2014 - present.

No IT education. The non-IT MS he does have is from an obscure Swedish college and a Swedish MS is equivalent, if at all, to an American BS (4 years after high school). Like many Europeans, the Swedish claim their BS degree is an MS so that Swedes can outcompete Americans for American jobs. Swedish universities are also typically inferior to American universities; that's why so many come to America for college.


Proofpoint, FCC, fake, EVP Cybersecurity, Stanford?, Ryan Kalember.

Kalember, Ryan



Proofpoint Executive Vice President (EVP) for Cybersecurity Strategy, Jun 2015 - present. IT incompetent Proofpoint provides cybersecurity services, particularly for email, to the U.S. Government, particularly the IT incompetent Federal Communications Commission (FCC).

Fake IT education? On Proofpoint's Leadership webpage, Kalember states "He received his bachelor's degree from Stanford University, where he studied fault tolerance, cryptography, and authentication algorithms." That list is not a major, just a random collection of cybersecurity-sounding buzzwords. He doesn't give the major because it is probably not an IT major. ...


Accenture-Federal fake CIO Suzette Kent.

Kent, Suzette



Federal Chief Information Officer (CIO), the top IT job in the U.S. Government, Feb 2018 - present. Previously worked for IT incompetent Accenture.

No IT education. Only a BA in journalism or advertising and marketing, depending on whether you believe Louisiana State University or her LinkedIn page, respectively (did she lie on her resume?).


Bandit-masked clown stand-in for BAH-SEC data breach fake CISO Andrew Krug.

Krug, Andrew



Securities and Exchange Commission (SEC) data breach Chief Information Security Officer (CISO), Nov 2015 - present. Previously worked for IT incompetent Booz Allen Hamilton (BAH, Booz).

No IT education. Only a BA in economics and an MS in management, according to my FOIA request to the SEC (Krug does not disclose this on his LinkedIn page, which indicates he is hiding this proof of his IT incompetence).


BAH-DHS Cyber fake Jeanette Manfra.

Manfra, Jeanette



Department of Homeland Security (DHS) Assistant Secretary for Cybersecurity, Jul 2017 - present. Previously worked for IT incompetent Booz Allen Hamilton (BAH, Booz).

No IT education. Only a BA in history and an MA in international relations.


ICANN, fake, IT, Swedish, Goran Marby.

Marby, Goran



Internet Corporation for Assigned Names and Numbers (ICANN) CEO and President, May 2016 - present. ICANN is a quasi-governmental supposedly-non-profit corporation that is now very much a business and that is supposed to be entirely composed of IT experts.

No IT education. Only a BS in finance from the University of Gothenburg (School of Business, Economics and Law), Sweden.


Equifax fake CISO Susan Mauldin.

Mauldin, Susan



Equifax data breach Chief Security Officer (CSO; same as Chief Information Security Officer, CISO), Aug 2013 - Sep 2017, when she retired comfortably, albeit in disgrace.

No IT education. Only a BA / MFA (Master of Fine Arts) in music composition from the University of Georgia, conveniently located near Equifax headquarters, which is almost certainly the only reason Mauldin was hired.


BAH-NSA fake CIO Susan Penfield.

Penfield, Susan



Booz Allen Hamilton (BAH, Booz) Chief "Innovation" Officer ("CIO"), Apr 2016 - present. IT incompetent Booz is a leading provider of IT services to the U.S. Government, particularly defense and intelligence, like the IT incompetent National Security Agency (NSA).

No IT education. Only a BS in management. But ironically, as Penfield spouts everywhere, she is "passionate about mentoring and advocating for women in STEM careers" (STEM = Science, Technology, Engineering, Math; see STEM Is Not IT Education in Principles). ...


BAH-SEC fake CIO Chuck Riddle.

Riddle, Chuck



Securities and Exchange Commission (SEC) Chief Information Officer (CIO), Oct 2018 - present. SEC data breach Chief Technology Officer (CTO), Nov 2016 - Oct 2018. Previously worked for IT incompetent Booz Allen Hamilton (BAH, Booz).

No IT education. Only a BA in communications (the dumb jock major not telecommunications) and an MBA (Master of Business Administration).


New York Times Conde Nast Wired Ars Technica fake cybersecurity CTO Nick Rockwell.

Rockwell, Nick



New York Times (NYT) Chief Technology Officer (CTO), Nov 2015 - present. Conde Nast (includes IT magazines Wired and Ars Technica) CTO, Feb 2015 - Nov 2015.

No IT education. Only a BA in literary theory.

As Rockwell says,"Responsible for all technical product development, operations, and infrastructure", i.e. all IT, which includes cybersecurity. ...


USPS, fake, CIO, Kristin Seaver.

Seaver, Kristin



U.S. Postal Service (USPS) post data breach and data breach Chief Information Officer (CIO), Apr 2016 - present. The USPS also considers itself a business, e.g. its website is usps.com not usps.gov.

No IT education. Only a BS in industrial engineering (despite its name, this is more of a business management field; it's certainly not IT) and an MBA (Master of Business Administration).


BAH/NSA Dell/CIA IT fake Edward Snowden.

Snowden, Edward



Booz Allen Hamilton (BAH, Booz) IT tech, contracted to the IT incompetent National Security Agency (NSA), in 2013 when he hacked the NSA then fled to Russia to avoid capture and execution for espionage. Previously a Dell IT tech, contracted to the IT incompetent Central Intelligence Agency (CIA), in 2012 when he hacked the CIA undiscovered. Currently, an oft-quoted media darling.

No IT education. High school dropout.

While what Snowden did has been called the worst espionage incident in U.S. history, it was thus also the worst data breach (hacking). Physically stealing data, classic espionage, is a big part of hacking too so Snowden indeed hacked the NSA and the CIA.

Most people think of Snowden as an NSA, thus government, employee and don't know that he was actually a Booz, thus private business, employee (contractor). This government-business intermingling is a classic case of overlap in the ITIHOS. As a contractor Snowden was not eligible for whistleblower protections, even if he had not clearly been a spy instead because he intentionally left the CIA/Dell, where he stole most of his top-secret documents, for the NSA/Booz just to steal harder-to-get top-secret documents.

Booz has been called the world's largest commercial spy agency, paradoxically doing so for other countries besides the U.S. Many of Booz's IT employees and former employees are IT incompetent; see Booz Hacks Fed IT, Makes It Incompetent, Insecure, Bankrupt, which discusses former Booz employees SEC data breach CISO Andrew Krug, SEC data breach CTO Chuck Riddle, and DHS Assistant Secretary for Cybersecurity Jeanette Manfra. In particular, see Booz's CIO, Susan Penfield. Others of Booz's IT incompetent employees besides Snowden have been involved in espionage against the U.S., which is not surprising because the incompetent are more likely to be disloyal (see Principles).


Yahoo Facebook Stanford dunce CISO Alex Stamos.

Stamos, Alex



Yahoo data breach Chief Information Security Officer (CISO), Mar 2014 - Jun 2015. Facebook data breach Chief Security Officer (CSO; same as CISO), Jun 2015 - Aug 2018. Facebook is both business and media. Stanford University teaching/research professor, without a PhD, Aug 2018 - present.

Little IT education. Only a BS in electrical engineering and computer science from the University of California Berkeley, which puts political correctness above competence. Even if UC Berkeley were good, a BS is too little for the CISO of a Fortune 500 company that is a prime hacking target.


LookingGlass Secret Service dunce CIO Allan Thomson.

Thomson, Allan



LookingGlass Cyber Solutions Chief Technology Officer (CTO; Chief Information Officer (CIO) equivalent), Aug 2013 - present. IT incompetent LookingGlass provides IT services to the IT incompetent Secret Service.

Little IT education. Only a BS in computer science from the low-ranked University of Glasgow.

Foreigner: British. BS from the University of Glasgow and British universities are well-known for Russian agents.


Equifax fake CIO David Webb.

Webb, David



Equifax data breach Chief Information Officer (CIO), 2010? - Sep 2017, when he retired comfortably, albeit in disgrace.

No IT education. Only a BA in Russian and an MBA (Master of Business Administration).

Foreigner: British. BA in Russian (interestingly, the Equifax hackers might have been Russian) from the University of London. An interview with him on Indian (from India) TV clearly shows he has a British accent.


Facebook IT dunce Mark Zuckerberg.

Zuckerberg, Mark



Facebook founder/programmer, 2003 - present. Facebook is both business and media.

Little IT education. Second-year college dropout majoring in psychology and computer science. Pretends he's an IT expert; see Artificial Intelligence: Savior, Antichrist, or Hyperbole?

Like most of the Web, a lot of the problems with Facebook, particularly security problems, which includes privacy, is just bad programming (computer science), which existed from when Zuckerberg founded/programmed Facebook.